Privacy Policy

Changes to HH’s Privacy Policy

We may update or change our privacy policy at any time without giving you notice, so you may want to check it each time you submit personal information to HH. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the HH website to submit personal information to our organisation. If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website.

Revision date: 21st September 2021

Why do we have a privacy policy?

Your privacy is important to us and we are committed to protecting and safeguarding the data privacy rights of visitors to our website in accordance with applicable law and this Privacy Policy. Under the Data Protection Acts of 1984 and 1998 and General Data Protection Regulation (Regulation (EU) 2016/679) we must comply with certain regulations which are designed to ensure that any data you provide to us is processed with due care and attention.

This Privacy Policy details the information we collect and how we use and process that information and to whom it may be disclosed.

What classes as personal information?

Personal information is information that can be used to identify you or information that relates to you.

What personal data do we collect?

As an organisation we may collect and process both personal and other information. The below sets out the types of information we capture and why:

Personal information

We log your Internet Protocol (IP) address in order to receive and send information from and to you over the Internet.

When you register with us, access our website, sign up to any of our services, activities or online content, such as research reports or email newsletters, make an enquiry, register for an event with us, telephone, email or write to us, you may be asked to provide some personal data such as your name, job title, postal address, telephone number, company and email address.

If you are a customer in receipt of any of our services we may also collect information from any assessments and surveys you may take as part of your training course and/or feedback survey forms you may complete.

We automatically collect data about visitors to our website (for example on browsing patterns, demographic data, location, browser and devices used, pages visited, time spent on pages visited, referral source) by using cookies, explained below. This data is used only in an anonymous form; no individual is identified.

Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone web browser from a website’s computer and is stored on your device’s hard drive. A cookie cannot read data on your hard disk or read cookie files created by other sites. Cookies do not damage your system.

Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website. You can set your browser to refuse any cookie or to alert you to when a cookie is being sent. If you choose not to accept our cookies, some of the features of our site may not function as intended.

We only use cookies for the purposes of website administration and to give us information about the number of visitors to different parts of our website.

How do we use your personal data?

We use your personal data to supply our services to you or your organisation or to inform you about other offerings that may interest you and to deal with your requests and enquiries.

We may contact you for “service administration purposes”, which means that HH may contact you for reasons related to the service, activity or online content you have signed up for, (e.g. to provide you with password reminders, to notify you that a particular service, activity or online content has been cancelled or postponed, to notify you of updates to our Privacy Policy or Terms of Business).

We use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine from where you are accessing our services.

We may also use your personal data for analysis and research purposes so that we may improve the services offered by HH, for example, about our website visitors’ and clients’ demographics, interests and behaviour. We do this to improve our understanding of our visitors, clients and potential clients. This research is compiled and analysed on an aggregated and anonymous basis.

Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with HH.

To whom might we disclose your personal data?

Generally, we will use your information within HH and will only share it outside HH where you have requested it or given your consent, for example if you choose to share our content via social media.

We will not disclose your personal information unless we are obliged to do so or allowed to do so, by law, or where we need to do so in order to run our business (for instance where we outsource services to help fulfil your request(s) or to process any payment.)

We do not share your information with third parties for their direct marketing purpose.

Will your data be used for marketing purposes?

Hoskin Hobbs may from time to time send you emails, direct mail or otherwise contact you for marketing purposes, or to promote new services, events, or content where we believe there is a legitimate interest to you or where you have agreed to this. Where you have agreed to receive these communications, we may personalise the message content based upon any information you have provided to us and your use of the HH website.

You may at any time request us to stop using your personal data for direct marketing purposes, or unsubscribe from email communications. If you wish to do this please contact us.

Access to your Personal Information

Hoskin Hobbs recognises that individuals have a right to access the personal information we collect and process, namely:

access and obtain a copy of your data on request;
require the organisation to change incorrect or incomplete data;
require the organisation to delete or stop processing your data, for example where the data is no longer necessary for processing purposes;
object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing; and
ask the organisation to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation’s legitimate grounds for processing data.

Any data access requests should be directed to our Data Protection at info@hoskinhobbs.co.uk

We will respond to any requests to remove data within a reasonable timeframe.

Offensive or inappropriate content

If you post or send offensive, inappropriate or objectionable content anywhere on or to the HH website or otherwise engage in any disruptive behaviour on any HH service, HH may use your personal information to stop such behaviour.

Where HH reasonably believes that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), the company may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content and your behaviour.

Links

This website may contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, and are also likely to use cookies. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk. This Privacy Policy applies only to personal data collected via HH’s website - www.hoskinhobbs.co.uk - and to how HH processes personal data.

Security

Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, damage to, or theft of personal data.

No data transmission over the internet or any other network can be guaranteed as 100% secure, but we take all the appropriate steps to try to protect the security of your personal data.

We would like to keep your personal data accurate and up-to-date. If you become aware of any errors or inaccuracies please let us know.